An enterprise multimodal assistant built on RAG architecture: it answers exclusively from the client's internal documents, eliminating fabricated facts. It integrates into an existing website with a single iframe tag, and knowledge updates instantly - by uploading a document.
Two-stage knowledge retrieval
Language-optimized embeddings and a reranker model that extracts the most relevant passages.
Multimodal input
Text, images and voice; a vision model reads attached documents and photos.
Live-agent handoff
Automatic ticket creation and real-time takeover of the conversation by an operator.
Data protection
PII masking before every call to external models; data stays on the client's infrastructure.
Technical overview
- Integration
- iFrame / REST API
- Channels
- Web, voice, WhatsApp, Viber, Messenger
- Response delivery
- SSE streaming
- Knowledge base
- PDF, TXT, images + automatic Q&A extraction
- Analytics
- FCR, TTFT, query categorization
- SLA support
- P1 immediate · P2 2h · P3 8h
Talk to our team
We will demonstrate the products on your data and scope the implementation - with no obligations.